Furniffy Shipping Policy

Last updated: September 20, 2025

At Furniffy, we’re dedicated to delivering your jewellery quickly and securely. Below you’ll find all the details about how we ship, expected delivery times, and important notes.

1. Processing Time

• All orders are processed within 1–2 business days after payment is confirmed.
  
• You will receive an email confirmation with tracking details once your order has shipped.
  

2. Delivery Timeframes

• Germany: 4–9 business days
  
• Other EU countries: 5–12 business days (depending on destination)
  

PLEASE NOTE

• Delivery times are estimates and may vary due to customs checks, courier delays, or seasonal demand.
  
  
• Orders may arrive earlier than our standard shipping timeframe However,
  For clarity and accurate planning, we recommend setting your expectations according to our stated standard shipping times.

3. Shipping Fees

• Free Shipping on all orders to Germany.
  
• No hidden charges — the price you see at checkout is final.
  

4. Tracking Your Order

• Every order comes with a tracking number.
  
• You can track your shipment using the link in your shipping confirmation email.
  

5. Delayed or Lost Packages

• If your order has not arrived within 30 calendar days of shipment, please contact us at Support@furniffy.com or through live chat
  
• We will investigate and, if necessary, send a replacement or issue a refund.
  

6. Incorrect Addresses

• Please double-check your shipping address before placing an order.
  
• Furniffy is not responsible for packages that cannot be delivered due to incomplete or incorrect addresses provided at checkout.
  

7. Customs, Duties & Taxes

• All orders shipped to Germany and the EU are fully tax-compliant.
  
• Customers are not responsible for additional customs duties or VAT on delivery — everything is included in your purchase price.
  

8. Questions?

If you have any questions about shipping, please reach out to us anytime at Support@furniffy.com or through live chat.